There will be no technical support for the EESS Platform from Monday, 23 December 2024 to Sunday, 5 January 2025.

Over the January period should you have EESS Platform issues please contact:

For Certificate Applicants & Consultants – electricalequipmentsafetyenquiries@energysafe.vic.gov.au

For Responsible Supplier & Equipment Registration – eessadmin@oir.qld.gov.au

Ongoing Responsibilities

Meeting the pre-market requirements for selling in-scope electrical equipment is an important first step for the Responsible Supplier. After this, the Responsible Supplier has an ongoing responsibility to ensure electrical equipment continues to be electrically safe and meets the relevant standards.

Responsible Suppliers needs to implement quality assurance to stop unsafe equipment reaching the marketplace; and if it does, have processes in place to minimise risk and safely remove the product from the market.

Quality assurance

A responsible supplier, exercising due diligence, will take reasonable steps to:

  • acquire and keep up-to-date knowledge of electrical safety matters;
  • gain an understanding of the nature of the operations of the business and generally of the hazards and risks associated with those operations, including understanding the risks the equipment they sell may have;
  • ensure that the business has available for use, and uses, appropriate resources and processes to eliminate or minimise risks to electrical safety;
  • ensure that the business has appropriate processes for receiving and considering information regarding incidents, hazards and risks and responding in a timely way to that information;
  • ensure that the business has, and implements, processes for complying with any legislation relating to the sale of electrical equipment; and,
  • verify the provision and use of the resources and processes mentioned above.